Why We Threw Our Hierarchical Org Chart Down the Waterfall

How many layers of management and bureaucracy are there between the decision-maker and the people doing the work at your organization?

Maybe a few? Maybe a lot?

Ever get sick of getting feedback — on someone else’s feedback — that someone else will have to provide feedback on before something is ever approved or finished?

In an intentionally slow but ever-improving process that’s taken place over the course of the last couple of years, we threw out our hierarchical and traditional org chart for a flatter structure in an effort to become an Agile agency, and the results have been measurable, to say the least.