A placial framework for experience

A lot of talk has circled around the idea of “experience,” but what does it mean? Even more challenging, how do you analyze it to know whether you’re creating a good experience for your customers, employees, and shareholders?

Podcast: Certifications and Google are on the rise

There’s no lack of professional certifications for HR and L&D professionals, with ATD and SHRM certifications, among others. But what about one that’s all about Taking Care of Business (or TCB, as Elvis might say)? That’s what Brandon Hall Group is working on.